Deal expands the reach of Diebold’s Premier Services
(NORTH CANTON, Ohio) – DVDPlay, Inc., the leading operator of DVD rental kiosks, has signed an exclusive service agreement with Diebold, Incorporated (NYSE: DBD) to provide installation, maintenance and support for DVDPlay’s rapidly growing network of DVD movie-rental kiosks. The agreement will cover more than 3,000 kiosks DVDPlay plans to have installed by the end of 2007.
“DVD movie-rental kiosks provide our customers with the convenience of renting a DVD in locations where they shop for other products,” said Chuck Berger, chairman and CEO of DVDPlay. “Our goal is to have virtually 100-percent uptime at our kiosks and address any problems in hours, not days. Diebold Premier Services helped us to create a strong service support strategy to deliver on that commitment.”
The DVDPlay kiosks under the agreement are installed in supermarkets and high-traffic retail locations throughout North America. The kiosks feature patent-pending software that enables dynamic pricing, promotion, inventory management, advertising and movie trailer insertions while capturing key business metrics. Diebold technicians will be dispatched from Diebold service centers across the country to address installation, service and repair issues.
“Diebold’s service organization has supported self-service technology in automated teller machines (ATMs) for years,” Berger said. “The company’s project managers can help us identify service-related issues ahead of time, and its technicians already understand the technology involved.”
DVDPlay kiosks enable customers to rent DVDs through an interface resembling an online checkout. The kiosks feature an inventory of DVDs that is updated every week with the latest releases. DVDPlay rental kiosks can provide consumers with DVD rentals at more competitive pricing than large movie rental chains.
“This agreement represents a significant development for Diebold Premier Services,” said Chuck Ducey, Diebold’s senior vice president of global development and services. “The retail market for DVDPlay kiosks is growing very rapidly because this technology is quickly being adopted by consumers. Installation and maintenance needs for these kiosks closely match Diebold’s ATM service model, so we are well-positioned to provide these services.”
DVDPlay’s (www.dvdplay.com) easy-to-use, credit-card-enabled kiosks hold more than 500 DVDs, ensuring that there will be plenty of the hottest new movie releases available. Movies can be rented in less than 60 seconds. There are more than 1,000 DVDPlay kiosks located in 35 states and Canada, with approximately 3,000 expected to be deployed by the end of 2007. DVDPlay’s kiosks are networked and powered by patent-pending software that enables dynamic pricing, promotions, inventory management, advertising and movie trailer insertions as well as the capture and measurement of key business metrics. DVDPlay kiosks meet all federal and state regulations including UL, FCC and ADA certification.
Diebold, Incorporated is a global leader in providing integrated self-service delivery and security systems and services. Diebold employs more than 15,000 associates with representation in nearly 90 countries worldwide and is headquartered in Canton, Ohio, USA. Diebold reported revenue of $2.9 billion in 2006 and is publicly traded on the New York Stock Exchange under the symbol “DBD.” For more information, visit the company’s Web site at www.diebold.com.